Vanestum Consulting is a small, family-run business with over 20 years’ experience at the intersection of customer-facing software and the customer service operations that support it. We help organisations across the UK, EU, and US build systems that are both technically robust and customer-focused.

Our expertise spans .NET development, Azure architecture, and SaaS operational excellence, as well as the tools and processes that make support teams thrive — including Zendesk, Confluence, and Northpass. Whether creating cloud-native platforms, modernising systems, or establishing high-performing support operations, our goal is simple: empower teams to deliver exceptional results with clarity and confidence.

Flexible and approachable, we work via consulting, training, management services, and freelance or outside-IR35 contracts, supporting start-ups from day one and helping established businesses streamline, modernise, and grow.