Customer Experience, Support, and Training should not be an afterthought.
Let Vanestum help you formulate a Customer Service and Training strategy for your software products.
Additionally, Vanestum will assist you in writing interactive Technical Content for your systems, including End-user manuals, Tutorials, and FAQs.
Let’s chat if you are looking for guidance on the following solutions.
- Zendesk Support – Ticketing setup
- Zendesk Guide – Self-service support
- Technical Writing – End User and Training Manuals
- iorad – Self-guided, interactive tutorials
- Northpass – Learning Management System content and assessment materials
- Custom integration with Zendesk and Freshdesk APIs
- Customer Service process guidance and Customer Experience metrics
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Vanestum Consulting is proud to be a Zendesk Partner.