Services Offered

.

Customer Experience, Support, and Training should not be an afterthought.

Let Vanestum help you formulate a Customer Service and Training strategy for your software products. Additionally, Vanestum will assist you in writing interactive Technical Content for your systems, including End-user manuals, Tutorials, and FAQs.

Let’s chat if you are looking for guidance on the following solutions.

• Zendesk Support – Ticketing setup
• Zendesk Guide – Self-service support
• Technical Writing – End User and Training Manuals
• iorad – Self-guided, interactive tutorials
• Northpass – Learning Management System content and assessment materials
• Custom integration with Zendesk and Freshdesk APIs
• Customer Service process guidance and Customer Experience metrics