Customer Service staffing and resourcing interviews
Vanessa has 20 years of experience conducting customer service interviews for multiple industries, especially when looking for leadership candidates.
In a 60-minute interview, Vanestum will provide detailed feedback on the candidate concerning the following subjects:
Soft Skills Evaluation
- A systematic approach to problem-solving
- Emotional maturity under pressure
- Fit-to-team, e.g., the ability to adapt to different styles, processes, and methodologies.
Technical Skills Evaluation