Customer Service staffing and resourcing interviews

Vanessa has 20 years of experience in conducting customer service interviews for multiple industries, especially when looking for leadership candidates.

In a 60 minute interview, Vanestum will provide detailed feedback on the candidate concerning the following subjects:

Soft Skills Evaluation

  • Systematic approach to problem solving
  • Emotional maturity under pressure
  • Fit-to-team, e.g. the ability to adapt to different styles, processes, and methodology.

Technical Skills Evaluation