Customer Service staffing and resourcing interviews

Vanessa has 20 years of experience conducting customer service interviews for multiple industries, especially when looking for leadership candidates.

In a 60-minute interview, Vanestum will provide detailed feedback on the candidate concerning the following subjects:

Soft Skills Evaluation

  • A systematic approach to problem-solving
  • Emotional maturity under pressure
  • Fit-to-team, e.g., the ability to adapt to different styles, processes, and methodologies.

Technical Skills Evaluation