Customer Service staffing and resourcing interviews
Vanessa has 20 years of experience in conducting customer service interviews for multiple industries, especially when looking for leadership candidates.
In a 60 minute interview, Vanestum will provide detailed feedback on the candidate concerning the following subjects:
Soft Skills Evaluation
- Systematic approach to problem solving
- Emotional maturity under pressure
- Fit-to-team, e.g. the ability to adapt to different styles, processes, and methodology.
Technical Skills Evaluation
